Terms and Conditions of Use

1. Introduction

Welcome to Manduca’s online store (https://manducaproteina.com/#comprar). By accessing and using this website, you agree to these terms and conditions. Please read them carefully before making any purchase. If you do not agree with any of these terms, we recommend that you do not use our website.

2. Identification

Manduca Proteína, https://manducaproteina.com (here in after “the website”), located at Major, 24, Santa Eugènia, Mallorca, is owned by Bernardo Cifre Bordoy, with NIF 44327342V, domiciled at Major, 24, Santa Eugènia, Mallorca, and email: info@manducaproteina.com. This website is responsible for the sale of products available in the online store.

3. Use of the Website

3.1. To make purchases in our online store, you must be of legal age and provide valid and truthful information.

3.2. We reserve the right to modify, update, or remove content from our website without prior notice.

4. Orders

4.1. By placing an order, you agree to purchase the selected products in accordance with these terms.

4.2. Orders are subject to stock availability. If a product is unavailable, we will notify you as soon as possible.

4.3. Manduca Proteína reserves the right to reject orders in cases of fraudulent use or reasonable suspicion thereof.

5. Cancellation, Return, and Refund Policies

5.1. Order Cancellation

5.1.1. You may cancel your order as long as it has not been processed for shipping. To request a cancellation, send an email to info@manducaproteina.com with your order details.

5.1.2. If the order has already been shipped, cancellation is not possible.

5.2. Returns

5.2.1. Returns are generally not accepted, except in cases of quality defects or order errors.

5.2.2. If you receive a defective or incorrect product, you must contact us within 48 hours of receiving the order. Call us or send an email to info@manducaproteina.com including your order number, a description of the issue, and photos of the product in question.

5.3. Refunds

5.3.1. If a refund is approved, it will be processed using the same payment method used for the purchase.

5.3.2. Refunds will be processed within 5-7 business days from the approval of the request.

6. Shipping Policy

We work with a shipping platform that selects the most economical option each time. This platform provides package tracking, which you can access through the link sent after completing your payment.

7. Pricing and Payments

7.1. All displayed prices include applicable VAT.

7.2. Manduca Proteína reserves the right to modify prices at any time, but changes will not affect already confirmed orders.

7.3. Payments can be made via credit/debit card or any other method available in the online store.

8. Data Protection

Your personal data will be processed in accordance with our Privacy Policy.

9. Contact

For any questions, inquiries, or claims, you can contact us at:

Email: info@manducaproteina.com

Phone: +34 623 92 49 99

10. Applicable Law and Jurisdiction

These terms are governed by Spanish law. In the event of a dispute, the parties will submit to the courts of Mallorca, unless otherwise provided by law.